Common purchase queries answered
Orders and Shipping
Dependant upon your location, but Australia Post generally delivers between 1-5 days on the East Coast and 4-10 days to extreme areas from Queensland like Western Australia.
Click on “My Account” at the top of the page and then create account.
For an existing order, please contact us ASAP. FOr existing customers and future deliveries, please go to “my account” and change address there.
If you have created an account you can go to my account and see the status of your order.
If you did not, you will receive emails every status change up to dispatch,
No, our payment processor keeps your details completely safe.
Yes, we charge Australian GST,
We ship to all countries that Australia Post ships to.
Normally yes, but on occasions we may have to separate.
If you need to swap an item
Returns and Exchanges
All of our items are print on demand, we can not accept refunds or exchanges.
If you have, we will send out the correct item immediately.
Please submit a request for replacement form on the contact us page ASAP, all requests must be processed withing 24 hours of items arrival.
Print Geek Group Pty Ltd,
U4 8 Strong St,
Baringa, Qld, 4551.
Either phone us or use the contact us form.
Yes, as long as we have not produced the item, we will credit your order less any payment fees.